6. Stop elaborate launches for government programmes. In particular, stop the buying of souvenirs, special batik shirts, corsages, bouquets and caps.
12. Once a month, get civil servants to work with one disadvantaged group in order to be better able to appreciatetheir problems. It could be blind people one month, hearing disabled people the next, orang asli the following month and people living with HIV/AIDS after that. We could start buddy systems which pair one civil servant with one disadvantaged person and at the end of it, ask each pair to make recommendations on how to make life better for each other. This might get rid of the problem of desk jockeys, people who never stray very far from their desks yet make policies for people they know nothing about.